Verification Specialist

Johannesburg, South Africa

Full Time

Volume

Entry Level

Detail-Detectives Wanted!!
Are you someone who thrives on accuracy, spotting inconsistencies, and making sure every box is checked? Do you love organizing information, tracking down missing pieces, and ensuring everything lines up just right? If solving little mysteries and staying on top of the details sounds like your thing — we want you on our team!
We’re looking for a Verification Specialist who’s not just good at paperwork — but great at communication, proactive follow-up, and keeping things moving smoothly. In this role, you’ll be the key player ensuring employment info is verified quickly, accurately, and in full compliance with guidelines.

What you will do as a Verification Specialist

Order Verifications for all assigned borrower files, ensuring compliance with lender and investor guidelines.
Review VOEs for accuracy and completeness, escalating discrepancies when necessary.
Communicate clearly and professionally with employers, third-party vendors, and internal team members.
Maintain accurate records of all VOE requests and follow-ups in the loan file and CRM system.
Proactively track outstanding VOEs and follow up to ensure timely completion.
Collaborate with Coordinators to resolve employment verification issues.
Utilize Microsoft Outlook, and Ring Central for communication and follow-ups, and Adobe
Acrobat for reviewing, editing, and organizing VOE documentation.
Ensure strict confidentiality of borrower information in accordance with company policy and compliance regulations.
Identify potential risks or red flags in employment documentation and bring them to
management’s attention promptly.

What We're Looking For

Strong attention to detail and organizational skills.
Ability to work quickly and accurately under tight deadlines.
Professional communication skills, both written and verbal.
Proficiency in Microsoft Outlook and Adobe Acrobat.
Ability to multitask and prioritize effectively.
Strong problem-solving and critical-thinking abilities.

 What We Offer
ClearSource offers a competitive salary as well as opportunities for career growth and professional development. We have an inclusive culture that values diversity and the contributions our employees make to ClearSource's success.
We also offer:

Medical Aid
Retirement Fund
Risk Policy (Funeral, Life & Disability Cover)

At ClearSource, our mission is simple: Making Lives Better—for our employees, our clients, and their customers. Our culture is built on a strong foundation of core values that shape everything we do:

Customer First – We are obsessed with delivering an exceptional customer experience.

Personal Accountability – We do the right thing and own our actions.

Humble Courage – We embrace feedback, seek growth, and push ourselves to improve.

Hungry – We bring passion, energy, and drive to everything we do.

Happy & Healthy – We believe in balance, well-being, and a positive workplace.

If these values resonate with you, this is your chance to join a fast-growing, high-performing team!

Apply for this position

Required*

First Name*

Last Name*

Email Address*

Phone*

Address

Resume*

We've received your resume. Click here to update it.

Attach resume or Paste resume

Attach resume as .pdf, .doc, .docx, .odt, .txt, or .rtf (limit 5MB) or Paste resume

Paste your resume here or Attach resume file

Are you currently studying?*

Are you a former ClearSource employee?*

Place of Residence (Indicate City)*

How did you learn about our openings?*

If referred by a ClearSource Employee, please provide name of the referrer.*

What is your Highest Educational Attainment?*

How many years of call center experience do you have?*

What account(s) did you handle?*

Do you have a stable internet connection?*

What is your internet service provider?*

What is your internet speed? (Indicate speed in Mbps)*

Are you willing to work onsite?*

How much is your expected salary?*

How much is the lowest salary you can consider?*

How many years of experience do you have working as a sales representative in a call center setting?*

How many years of experience do you have working as a technical support representative in a call center setting?*

Are you willing to work in a shifting schedule/routine schedule?*

Are you willing to work on holidays and weekends?*

How many years of experience do you have working as a healthcare representative in a call center setting?*

Human Check*

Submit Application

Connect with us

Verification Specialist

Apply for this position